Complaints

If you have problems using items purchased from us within the statutory warranty period, the procedure is as follows:

1. Please send an e-mail to info@golfshop.de with a brief description of the fault and two or three clear pictures of the defect and the order number.

2. We will deal with your request immediately, consult with the manufacturer and reply as quickly as possible.

3. Please give us, and especially the manufacturer, a few working days to respond to your request.

4. We assure you that we will achieve the best and fastest possible result for you.