Should you experience any problems with products purchased from us within the statutory warranty period, please follow these steps:

1. Please send an email to info@golfshop.de with a brief description of the defect, two/three clear pictures of the defect, and your order number.
2. We will promptly address your concern, consult with the manufacturer, and reply to you as quickly as possible.
3. Please allow us, and especially the manufacturer, a few business days to respond to your inquiry.
4. We assure you that we will achieve the best and quickest possible result for you.